Preparing your ServiceNow instance for the latest Xanadu family release ensures seamless feature updates while resolving skipped records and deprecated API usages.
Xanadu Upgrade Checklist
- Run Upgrade Assistant in a Sub-Production (DEV/TEST) instance.
- Review skipped records using Upgrade Center.
- Replace deprecated Jelly scripts and UI Pages with Service Portal or Configurable Workspaces.
- Execute Automated Test Framework (ATF) regression test suites.