ServiceNow Flow Designer is the platform standard for low-code automation, replacing legacy Workflow Editor. Upgrading your custom catalog items and IT processes to Flow Designer improves execution performance, maintainability, and upgradeability.
Migration Checklist
- Audit active legacy workflows using
sys_workflowquery. - Replace custom workflow scripts with out-of-the-box Flow Designer Spokes or Subflows.
- Leverage Flow Designer Approval Rules for multi-tier manager approvals.
- Test execution logs using the Flow Execution History panel.