Refund & Cancellation Policy

Last updated: 30 August 2026. This policy covers paid AI practice, subscriptions, and human-interview bookings offered by CorpoLearn.

AI interview sessions

A duplicate charge, confirmed payment that does not activate the purchased credit, or material service failure is eligible for review. A credit that has been started or consumed is ordinarily non-refundable unless the service failed. Unused credits expire as described at checkout.

Subscriptions

You may cancel renewal before the next billing date. Cancellation stops future charges; access and unused credits continue until the current period ends unless stated otherwise. Partial-period refunds are not automatic, subject to applicable consumer law.

Human interview bookings

Cancellation windows and any interviewer payout consequence must be shown before booking. If an interviewer cancels or does not attend, the candidate receives rescheduling or a full refund of the affected booking. Disputed attendance may be reviewed using booking and meeting records.

Requesting help

Send the account email, transaction reference, service date, and a short description through the published support channel. Approved refunds return to the original method where supported and may take the payment provider’s normal processing time.